JOB DESCRIPTION:
- Manage the company's customer database.
- Handle incoming calls from customers/partners.
- Participate in team meetings and update daily tasks.
- Interact with customers and address their inquiries and complaints in a timely manner.
- Compile weekly and monthly reports.
- Perform other tasks assigned by the Customer Service Department Head.
REQUIREMENTS:
- 1-2 years of experience in customer service.
- Good communication skills.
- Strong project and time management skills.
- Analytical thinking and ability to work independently.
BENEFITS:
- Salary based on competence and experience (8-11 million VND).
- Health insurance.
- 13th month salary.
- Participate in training courses for professional development as per company regulations.
WORKING LOCATIONS:
- Ho Chi Minh City: 376 Võ Văn Tần, P.5, Q.3.
- Hanoi: 6A Sơn Tây, Điện Biên, Ba Đình, Hanoi.
CONTACT INFORMATION:
- Email: nhung.au@truedoc.vn
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